Caregiver Chat via Mobile App

Caregiver Chat

Caregivers can access Mobile Chat from the mobile app. Training for this feature is also provided in the Caregiver Resources HelpSite.

This is a chat conversation screen showing an exchange between two users with blue message bubbles (sent messages) and gray bubbles (received messages) discussing availability for a call about work hours questions. The top shows a "Chat" header with a back arrow and video call button, while the bottom contains a message input field with attachment and send buttons.

To open chat, open the mobile app. In the app, click the Chat section.

By clicking on this section, caregivers will open a chat list of available admins. Once they click an admin, a chat window will open.

In this window, they can:

Instant message an admin
Call an admin
Video call an admin

Please note the caregiver will need a working microphone and/or camera if they wish to use the call or video call options.

Video Chat

Chat window showing a conversation with "Test, Sara" who is marked as Online, displaying a video chat request message at 1:04 PM along with call history notes (initiated call and missed call), with a message input field at the bottom and call/video icons in the header.

Was this article helpful?