Private Pay›Clearing Your Browser Cache (Formatting Issues or Blank Pages/Tabs)

Clearing Your Browser Cache (Formatting Issues or Blank Pages/Tabs)

Overview

When a browser is used, it saves information from websites in its cache or cookies. Clearing the cache fixes issues associated with that data storage, such as formatting issues or blank pages or tabs.

  1. Open Chrome
  2. Click the 3 dots at the top right
  3. Click More Tools

This screenshot shows Chrome's main menu (hamburger icon) expanded with two dropdown levels visible. The primary menu displays options like "New tab," "New window," "History," "Downloads," "Bookmarks," "Zoom," "Print," "Cast," "Find," and "More tools" (highlighted in red), while a secondary submenu shows editing options including "Edit," "Cut," "Copy," and "Paste," along with "Settings," "Help," and "Exit."

  1. Click Clear Browsing History
  2. To delete everything, select All time
  3. Next to "Cookies and other site data" and "Cached images and files," check the boxes
  4. If cookies should be kept, do not check the box next to cookies

The Clear browsing data dialog in Basic mode shows options to delete browsing history, cookies and site data, and cached images and files, with checkboxes for each option and a blue "Clear data" button at the bottom right.

  1. Click Clear data

Clearing Firefox Browser Cache

  1. Open Firefox
  2. Click the menu button and select Settings
  3. Select the Privacy & Security panel
  4. In the Cookies and Site Data section, click Clear Data
  5. Remove the check mark in front of Cookies and Site Data
  6. With Cached Web Content check marked, click the Clear button
  7. Close the about:preferences page; any changes made will be saved

Clearing Edge Browser Cache

  1. Open Edge
  2. Select Menu (3 dots icon on top right corner)
  3. Click Settings
  4. Click Privacy & services
  5. Under Clear browsing data, select Choose what to clear
  6. Select the Cached images and files check box
  7. Select Clear

Clearing Safari Browser Cache

  1. Open Safari
  2. Click Safari
  3. Click Develop. If Develop is not visible, click Preferences in the list

The Safari menu is open showing the application menu options, with "Preferences..." highlighted in blue. The menu displays options including About Safari, Safari Extensions, Settings for This Website, Clear History, Services, Hide Safari, Hide Others, and Quit Safari with their corresponding keyboard shortcuts.

  1. This will open Settings
  2. Click Advanced (tab on far right)
  3. Check the box next to Show Develop menu in menu bar (at bottom)

The Advanced preferences tab displays various settings including Smart Search Field, Accessibility options, Reading List, Internet plug-ins, Style sheet selection, Default encoding (set to Western ISO Latin 1), Proxies, and a checked option to "Show Develop menu in menu bar" highlighted with a red box.

  1. Return to the Safari browser
  2. Click Empty Caches from the list below

The Develop menu is open in a web browser, showing various debugging and development options including "Empty Caches" (highlighted in red), "Show Snippet Editor," "Connect Web Inspector," console and page inspection tools, and options to disable images, styles, JavaScript, and extensions.

Ankota.net Not Working on Wi-Fi but Working on Cellular Data for Staff

Page Can't Be Reached

This means a web resource or web page cannot be accessed. Most of the time, the resource is still available online, but there are issues with the local computer or network.

Yahoo Mail error page displaying "Hmm, we can't reach this page" with troubleshooting options including verifying the URL (https://us-mg5.mail.yahoo.com), a "Refresh the page" link, and a "Search for what you want" link.

The phrase is used broadly and often attached to other errors. Major causes include:

  • Timed out connections
  • Misconfigured network, internet, or firewall settings (restricted website)
  • DNS resolution errors
  • Failed or bad internet connection

The error may appear in a few variations:

  • hmm can't reach this page
  • can't reach this page refused to connect
  • hmmm… can't reach this page the connection was reset
  • hmm can't reach this page windows 11

Restricted Site Solution

  1. Select the Windows Start button
  2. Search Internet Options
  3. Click on the Security tab
  4. When a pop-up window appears, click Restricted Sites
  5. Click the Sites option underneath Restricted Sites
  6. Under Websites, a few listed domains may appear
  7. Select ankota.net and click the Remove button
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