Client Management›Separating a Billing Address from a Service Address (Set Contact as Payer)

Separating a Billing Address from a Service Address (Set Contact as Payer)

Overview

In Ankota, a different payer and billing address can be set from the client and the client's service address. A client's contact can be designated as the payer for that client.

Set-Up

To create a new contact and assign the contact as the Payer, go to the Main Menu, click Clients, and then click the Client Contact tab.

The Client Detail page for Test Client displays the Client Contact tab, which shows contact information and authorize units settings with a "Save Configuration" button and "Add New" button, currently displaying "No results found with the search criteria" in a green notification banner.

Click Add New to add a new Client Contact.

Client Detail page for "Test Client" showing the Configuration tab with the "Authorize Units" section; a "Bill to Payer" checkbox, "Save Configuration" button, and an "Add New" button are visible, with a green message stating "No results found with the search criteria."

A pop-up window will open. Enter all contact information for the Client Contact, including the phone number and address. Be sure to set the Relationship as Payer.

Contact Information dialog showing a form with fields for Title (Jane), Middle Name (Doe), and various dropdown menus including Role, Relationship, and Contact Preference, with options like Network Contact, Nurse, Other, Parent/Guardian, Payer, Person to call, and Pharmacy visible in an expanded dropdown list.

After the Client Contact has been created, check the box next to Bill to Payer, then click Save Configuration. The contact and billing address update is now complete.

Client Detail page showing the Client Contact tab for "Test Client" with primary phone 217-638-3032, displaying a table of contact information including a payer contact "Doe, Jane" at 10 Cherry Tree Lane, Somewhere, MO with a "Bill to Payer" checkbox and "Save Configuration" button.

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