The Dispatch Board

The Dispatch Board (or Scheduling Board) is a versatile tool in Ankota that you will likely work with daily.  On a macro level, the screen presents a color-coded schedule of each client and caregivers visits for the week.   

• On the top section of the Dispatch board, the dial-in number your team will use to report Visits is presented to the left. 

• You can move forward or back a week by using the -1w/+1w function or use the calendar icon to pick a specific time frame. 

 

• You will also see a menu cluster with a series of functions such as “Find Matching Caregiver, Find by Address, Select Caregivers, and beyond. 

 

You may see a red magnifying glass or a clients name in red. This means there is an alert for something happening with this visit.

To see what to do with these alerts see the article "Calendar Alerts"