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Authorized vs. Delivered Services Report

Overview

To ensure authorizations are being committed to their fullest, the Authorized vs. Delivered Services Report can be run as a double check.

Running the Report

To run this report:

  1. Click Reporting in the Main Menu
  2. Click Service Detail
  3. Click Authorized vs. Delivered

Note: Some organizations may have this under New Reports in the Billing section.

The Reporting section of a navigation menu showing expandable report categories including Caregiver Reports, Client Reports, Financial Reports, and Service Detail, with several sub-reports listed such as Time/Travel Report, Visit Report Printout, Weekly Totals Report, and Authorized vs. Delivered.

Filters

Like most Ankota reports, this report has a variety of filters to further define the search. By default, it will choose All.

Select the date range, select whether searching by quarter or month, specify which office or leave as all, adjust any other filters as desired, and click Submit. A preview will then be visible.

To select by Quarter: select the Search drop-down and choose quarter. Then choose one of the four quarters and the year, and click Submit. Note: The month search tab will be disregarded if searching by quarter.

The screenshot shows a report filtering interface with dropdown menus for Office, Client, County, and Year (set to 2023), along with Month and Quarter selection options. Below the filters is a chart titled "AUTHORIZED VS DELIVERED SERVICES" displaying data for Q1 2023 across all offices and counties, with a toolbar at the top showing Print, Open, Save, and navigation options for page 1 of 6.

Report Contents

The report will record the office and client name along with their DCN/Medicaid ID, the count (if entered), Visit Type, the authorized units, and delivered units. It also defines the Billed Units and Billable Units Not Billed, along with the variance and compliance of the authorization.

To export a full copy of the report, click the drop-down arrow next to Save and select the desired export format (typically PDF), then save to the desired location.

The Save dropdown menu is open, displaying various file format export options including Adobe PDF File (highlighted in red), Microsoft Office formats (Word, Excel, PowerPoint, XPS), OpenDocument formats, HTML, Text, Rich Text, Image, and Data file options.

Variance Column

The variance column (next-to-last column, before compliance) requires some explanation. Usually there are authorized units. Variance is simply authorized units minus billed units. For example, if 100 units were authorized but 90 billed, the variance would be 10 units. Alternately, if 0 units were authorized but 14 were delivered, the variance would be -14.

Authorized vs. Delivered Banner on Client Calendar

Some customers wish to have clear visuals on their client's calendar of their running authorization, similar to the authorization tracker that is now defaulted in the VAD for most customers. To view authorized and delivered units as a special entry on the client calendar, contact Support and request this option be configured.

The Calendar tab in a client management system displaying February 2022 with scheduled visits for a client, showing multiple entries with caregiver names (Wright, Janisha Shameka), time slots, service codes (SOURCE PSSX - T1019 TF), and unit allocations for different date ranges.

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