Caregiver App Version

Mobile App Version Column

The Mobile App Version Column provides visibility into the mobile app versions being used by caregivers, making it easier to identify and troubleshoot app-related issues.

Key Features:

• Displays the mobile app version used by each caregiver within the last 14 days.

• Highlights outdated app versions in red for quick identification.

• Displays multiple version numbers if a caregiver has used more than one version during the past 14 days.

Where Can I Find It?

Navigate to the Caregiver Search page. Once enabled, the Mobile App Version column will appear as part of the caregiver search results.

Don't See This Feature?

If the Mobile App Version Column is not currently available in your system and you would like it added, please contact Ankota Support at support@ankota.zendesk.com for assistance.

Benefits

This feature helps administrators:

• Quickly identify caregivers using outdated app versions.

• Determine whether app version discrepancies may be contributing to reported issues.

• Monitor app adoption and usage across their caregiver workforce.