Billing›Credit Card Processing in Ankota (Paragon)

Credit Card Processing in Ankota (Paragon)

Overview

For some private pay clients, paying invoices by credit card or ACH is ideal. By entering a client's payment information into Ankota, charges can be applied at the click of a button from the Billing Report page. This process is fully PCI-compliant; although the credit card is entered in Ankota, the information is not stored in Ankota, ensuring the security of client credit cards.

Ankota does not charge a fee for this integrated functionality, but Paragon (the provider of the secure billing functionality) charges a transaction fee and a monthly fee.

Getting Started

Reference the following PDFs for getting started:

  • 2.0 Ankota_Integrated Processing Overview.pdf
  • 9.0 Ankota_Why Paragon _ Integrated Payments.pdf
  • 9.1 Ankota_Account Set-Up Process.pdf

This credit card billing functionality requires configuration by an Ankota specialist as well as a contract with Paragon. Speak to an Ankota specialist before attempting to use this process. See below for an overview.

Paragon Sign-up

The first step is to review the files above, sign up with Paragon, and then provide Ankota with the account information so Ankota can connect with Paragon.

Once this is complete, proceed to setting up clients' payment information.

Set-up & Use of Credit Card/ACH Invoicing

Place the payment information under the client's Payment tab. (Ankota will set up this access once the Paragon account is confirmed.)

The Client Detail page for Betty White displays a dropdown menu to change clients and multiple navigation tabs including Information, Configuration, Client Contact, Client ID, Skills, Care Plans, Care Codes, Client Overview, and Documents. The Payment Info - Paragon section is highlighted with a red border, and an "Add Card" button is visible below it.

Next, calculate billing according to standard company processes. When the invoice is completed, check the box next to the invoice to be billed to the credit card, then click the Process Credit/ACH button.

The Billings - Complete section displays a table of billing records for client Betty White with invoice dates, amounts, and payment statuses, along with action buttons like Export, Req. Status, and Dismiss for each row. The left sidebar shows the Billing/Payroll menu with "Billing Report" highlighted, and the bottom of the screen contains bulk action buttons including "Change To Drafts," "Export To Simply Accounting," and "Process Credit/ACH."

Remittance Processing & Tracking

Immediately upon charging the card, the company's AR screen in Ankota is updated with the payment information. If the client's credit card is rejected, this is also immediately confirmed.

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