Caregiver Training›Ionic Voice Signature in the Ankota Caregiver App

Ionic Voice Signature in the Ankota Caregiver App

Overview

A voice signature option is available in the Ankota Caregiver App. It is intended for clients who are unable to use the signature pad due to dexterity issues.

To collect a client's voice signature, the caregiver must clock in to the visit. Upon arrival and/or departure, the app will request a signature.

Capturing a Voice Signature

  1. Select the gray Voice Signature button.

The Clock Out screen displays two confirmation questions with Yes/No buttons asking the client to verify receipt of Personal Care CDS service and confirm visit times (10:29 AM to 10:29 AM). Below are signature capture areas where the client can sign via drawing pad, voice signature, or the caregiver can indicate "Client Not Available."

  1. Allow access to the microphone.

Visit Confirmation screen requesting microphone access, with a modal dialog showing "Ankota Caregiver" requesting permission to access the microphone for recording a visit confirmation. The screen includes "Don't Allow" and "Allow" buttons, with a "Play Recording" button visible above the dialog.

  1. Select Start Recording.

The Visit Confirmation screen prompts users to state their name and today's date after pressing Start Recording to confirm service receipt, with a "Play Recording" button to review the recording and "Start Recording" and "Save" buttons at the bottom.

  1. Have the client say their name and the date.
  2. Select Stop Recording.
  3. A notification will confirm the file was successfully uploaded. Select OK.

A confirmation dialog displays "Successfully Uploaded File." with two action buttons: "Ok" and "Cancel". This modal appears over the Visit Confirmation page, indicating that a file upload operation has completed successfully.

  1. Select Play Recording to check the quality of the recording. If needed, redo the recording by selecting Start Recording again.
  2. Select Save and continue completing the visit.
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