Caregiver Training›Nurse Access in Ankota

Nurse Access in Ankota

Overview

As a nurse, there are a number of options in Ankota. Visits can be clocked into and out of for nurse visits the same as with other caregivers. If desired, admins can also give permission to create your own visits that allows you to manage your own schedules in the mobile app. If forms are built in Ankota, then those forms can be made available to nurses. The forms can either be accessed via the mobile app on appropriate visits, or via ankota.net on the client's Documents tab.

See below for an outline of the available nurse options and requirements.

Scheduled or Unscheduled Visits

Depending on the company's needs, nurses can either have regularly scheduled visits (like most caregivers), or be given permission to schedule themselves for assigned clients.

For scheduled visits, admins will schedule the visits as needed, the same way they would schedule other caregivers. These visits will be available under Scheduled visits. See the standard caregiver access walkthrough for details.

For unscheduled visits, admins will assign the nurse to the client under the client's Assigned Caregivers tab, including the visit type. This allows the nurse to clock in at any time via the My Clients section in the mobile app. See the walkthrough on creating your own visits for details.

Documents

Documents can be accessed via ankota.net or via the mobile app. Mobile app access is the best, and standard, way to access documents. These documents can be made available on both scheduled and unscheduled visits.

Online (& Offline!) Documents in the Mobile App

To ensure visit data and documents are available, saved, and then delivered back to the office, even when nurses are offline most of the day, there are a few key steps to consider.

Documents for nurses via the mobile app access require the following:

  • The documents must be in Ankota
  • The documents must be assigned to the visit type
  • The visit type must be accessible by the nurse

To successfully use documents in the mobile app:

  1. Start online
  2. Confirm all visits and documents have been loaded

This screenshot shows a visit details card for "Test Client" at Personal Care CDS on 12/05/2025 at 1h, displaying action buttons including Clock In, Tasks, Cancel Visit, and No Documents, along with options to Get Directions, view Notes and Info, and View More Details.

  1. Perform the visit (including going offline if needed)
  2. Clock in and out as needed
  3. Fill out documents as needed (tablet recommended but not required)

Tablet view

This is an "Authorized Nurse Visit" document form with Section 1 containing demographics fields (Client Name, DCN, Date/Time of Contact set to 06/10/2021, and Diagnosis) and Section 2 listing Services Delivered with checkboxes for various tasks such as Medication Setup, Fill Insulin Syringes, Nail Care, Monitor Skin, Injection/Venipuncture, Monthly APC/Adv Respite Supervisory Visit, Catheter Change, Enema, Wound Dressing, and Central Line Dressing/Flush. The top toolbar includes SAVE, SAVE INCOMPLETE, RESETNEW, and ENABLEDATE/NUMBERS TIME PICKERS buttons.

Phone view

The Document page displays an Emergency Information Form with multiple input fields including Name, Department, and Date (showing 12/17/2025), along with Home Information fields for address, phone, and cellular telephone, and Personal Email Address. The top of the screen includes three action buttons: Save (green), Save Incomplete (blue), and ResetToNew (blue), with a Back button and "Enabledate/numbers time pickers" subtitle visible.

  1. Go online by the end of the day to sync
    • The online sync will automatically pick up the EVV information
    • To deliver documents to the office, click Documents, then click Process Documents to deliver documents

NOTE: Visits must be completed in the location they were begun. Forms started in the mobile app must be finished in the mobile app.

Documents via ankota.net Admin Access

Some organizations have nurses access documents via the administrative ankota.net portal.

Documents for nurses via the administrative ankota.net access require the following:

  • The documents must be in Ankota
  • The documents must have permissions allowed for the nurse to view (accessed via ankota.net)
  • Nurses must have a unique admin template assigned to ensure limited access to ankota.net

If documents cannot be accessed on ankota.net when they were intended to be, reach out to an admin to have permissions corrected.

To fill out forms in ankota.net:

  1. Open the client's profile
  2. Click the Documents tab
  3. Click Fill Form

The Client Detail page for "Test, Patient" displays the Documents tab with a date search field, Upload and Fill Form buttons, and checkboxes for Show Signatures and Show Drafts; currently showing "No results found with the search criteria" in a green message box.

  1. This will open a list of documents
  2. Click the New button on the row of the form you wish to fill out
  3. Fill out the form as desired and save before exiting

The Client Detail page for Test Patient showing the Documents tab, which displays a table of client documents (ClientServiceAgreement, DMAS100, DMAS100A, DMAS225, DMAS300, DMAS97_Respite, DMAS97AB, DMAS98R) with "New" buttons aligned on the right side for each document row.

NOTE: Visits must be completed in the location they were begun. Forms started in ankota.net must be finished in ankota.net.

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