Billing›Spend Down Functionality in Ankota

Spend Down Functionality in Ankota

Overview

For CDS clients, the consumer is directing the care. In the case where spend down is required, the client is responsible for a dollar amount per month. The agency must still document the visits affected by the client's spenddown, but they cannot bill them. They must also use a spenddown report to report the clients' spending for some states. In addition, agencies cannot bill visits in different months at the same time. 

Outside these fundamental rules, spend down is highly variable amongst both states and agencies. (See your state's recommendations for preferred spend down practices.) For this reason, while Ankota does not recommend any single spend down approach, the system can accommodate many spend down approaches. Three of the most common approaches are outlined below.

Visit Cancellation

One option for spend down management is simply to cancel the unbillable visits. By cancelling these visits, you retain the EVV information in the system, but these visits will not be billable or payable in the system.

The Client Detail page shows "Test Client" with primary phone 217-638-3032, displaying the Information tab and a details panel for an authorized service with visit type "Personal Care - IHS" scheduled for 07/01/2020 from 8:00 AM to 9:00 AM with a status of "Canceled" highlighted in red.

Mark Visits as Never Bill, Never Pay

Another option is to mark these visits as Never Bill, Never Pay using the Visit Approval Dashboard. In the example below, the visits from 7/1 and 7/2 were marked as Never bill, Never Pay for Test Client.

The Visit Approval Dashboard displays an "Approval Notes/Comments" dialog box with radio button options for visit approval status, including "Needs Approval," "Approved for Billing and Payroll," "Approved For Payroll," "Approved For Billing," "Pay But Don't Bill," "Bill But Don't Pay," and "Never bill Never Pay" (currently selected and highlighted in red). The dialog includes a Notes text area and an Approve button, with filter options for Client, Caregiver, Visit Status, Approval Type, and Visit Type at the top of the page.

 

This action ensures these visits are not billable or payable when calculating billing or payroll. In the example below, the visits from July 1st and 2nd did not come up as billable items when calculating billing for that period. Only visits from 7/3 and 7/4 came up for the period of 7/1-7/4.

The Calculate Billing / Payroll screen shows a filtered visit list with date range 07/01/2020 to 07/04/2020, displaying four Personal Care - IHS visits for clients "Tester, Tess" and "Client, Test" with caregivers and billable amounts; filter criteria at top include Operation (Billing - Client), Agency selector, Client name fields, Visit Type Category, and Status options (Complete/Draft selected).

Tagging & Filtering (Requires Configuration)

A third option is to manually skip invoicing the days affected by spend down. Using a tag system, you would exclude spend down clients when calculating billing, then bill them individually. Then, when billing them individually, you would exclude the appropriate visits from the invoice. 

: The tagging method of spend down management does require the creation of the tag and the configuration of the Exclude Tag filter on the Calculate Billing page. You will need to reach out to an Ankota specialist or the Support team to request this functionality.

For example, here is the first round of billing, where Spend Down clients were excluded when calculating billing for 7/1-7/4:

The Calculate Billing/Payroll screen displays a search interface with filter options including Operation (Billing - Client), Agency, Client Name, Date Range, and an Exclude Tag dropdown set to "Spend Down" (highlighted in red). Below are two sample visit records with columns for Visit ID, Visit Type, Client Name, Caregiver Name, Date, Billable Time, Special Bill, Upcharge, Charge Amount, Modified status, and Visit Line Items, with action buttons for Recalculate and Create Invoice at the bottom.

And here is the second round, where the Spend Down client is individually selected and billed only for the two billable July days that week, 7/3 and 7/4:

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