Caregiver Training›Upload Required Documents in the Ankota Caregiver Mobile App

Upload Required Documents in the Ankota Caregiver Mobile App

Overview

This article explains how to log in to the Ankota Caregiver mobile app for the first time and how to upload required documents from the app.

How to Log In to the Ankota Mobile App for the First Time

  1. Download Ankota Caregiver from the App Store or Google Play.

The Ankota Caregiver app icon and header display the application name with a subtitle "Ankota" and show a stylized illustration of three connected figures representing caregivers or care coordination.

  1. Enter login information:
    • Username: provided by the organization
    • Temporary Password: password
  2. Change the password when prompted.

The left screen shows the ANKOTA Caregiver Portal login page with fields for Email or Username and Password, a blue Login button, and FaceID and forgot password options. The right screen displays the Change Password page with input fields for Current Password, New Password, and Reenter New Password, along with a blue Change Password button.

For questions or concerns about login information, contact the employing company's office to confirm the username and password.

How to Upload Documents

  1. Log in to the Ankota Caregiver mobile app.
  2. Go to Settings.
  3. Tap Upload document or picture.
  4. Add a picture.
  5. Select the document type.
  6. Tap Keep.
  7. Repeat until all required documents have been uploaded.

The ANKOTA Caregiver Portal Settings screen displays account management options including "Upload document or picture" (highlighted in red), Availability, Change Password, Fingerprint, Reset Maps App, About, Care Plan History Display Mode, and Log out, with a link to ankota.net for additional settings. The right panel shows an "ADD PHOTO" instruction screen with a preview area labeled "IMPORTANT DOCUMENTS" and a dropdown menu to "Select document Drug Test" with Keep and Retake Picture buttons.

Refer to the document checklist for the applicable role to confirm which documents are required.

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