Other
13 articles · Back to all topics
- Available Shifts in Caregiver Mobile App — This shows Available shifts that have not been picked up for the day.
- Calendar in the Ankota Mobile App — The caregiver calendar provides a quick, visual overview of the caregiver’s upcoming schedule.
- Caregiver Chat via Mobile App — Caregivers can access Mobile Chat from the mobile app.
- Documents in the Ankota Mobile App — Document selections:
- Initial Access to Visits in the Ankota Caregiver NextGen App — Initial Access
- Missed Visit Reporting — This special feature is used when the caregiver misses the scheduled visit.
- Mobile App Download and Log-in — - Open App Store.
- Mobile App Log-in — - Arrive at the service location
- Reporting Arrival in the Ankota Caregiver App — To report arrival, follow instructions below:
- Reporting Departure on the Ankota Mobile App — Reporting Departure
- Rework, Missed Visit, and On Hold Functionality — When caregivers do not complete their visits, there are two options.
- Two - Factor Authentication — Some organizations wish to require two-factor authentication during the mobile app log-in.
- Vacation Clock In/Out — Sometimes, a GPS re-set is necessary.